At House Sign Studio, we respect your privacy and are committed to protecting your personal information.

What Information Do We Collect?

When you visit our website or place an order, we may collect information including:

• Name
• Email address
• Phone number
• Billing and delivery address
• Payment details, processed securely through our payment providers
• Product selections and customisation details
• IP address, browser type and website usage information

How Do We Use Your Information?

We use your information to:

• Process and deliver your orders
• Communicate with you about your purchase
• Provide customer support
• Improve our website and services
• Detect and prevent fraud
• Send marketing communications only if you have chosen to receive them

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic and personalise content.

You can disable cookies through your browser settings. However, some features of the website may not function correctly.

Sharing Your Information

We only share your information with trusted service providers where necessary to operate our business, including:

• Shopify
• Payment providers such as Stripe, PayPal or Shop Pay
• Shipping and courier companies
• Marketing and analytics providers
• Website hosting services

We never sell your personal information.

Data Security

We take reasonable steps to protect your personal information against unauthorised access, loss or misuse using secure systems and industry-standard security practices.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Some information may need to be retained where required by Australian law.

Marketing

You can unsubscribe from our marketing emails at any time using the unsubscribe link included in our emails.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.